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Phone calls (fake police officer / fake bank employee)

How it works

  • Someone calls claiming to be from the police, DIICOT, a bank or an “anti-fraud department”
  • You are told your account is “under attack” or that you are involved in an investigation
  • You are asked to move your money to a “safe account” or to hand over bank details
  • The number shown can look exactly like your bank's real number (spoofing): do not rely on the number displayed!

Warning signs

  • You are asked to keep it secret: “don't tell anyone, not your family, not the bank teller”
  • An urgent, threatening or overly friendly tone
  • You are asked for codes you received by SMS
  • You are asked to withdraw cash and hand it to a “courier”

What to do

  1. Hang up. No explanations, no politeness.
  2. You call the bank, on the number on the back of your card, not on the number that called you.
  3. The real police do not solve cases by phone and never ask for money. Ever.
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