Were you scammed? Act NOW

The first minutes count.

1. 1Call your bank at once → block the card and ask for the transactions to be stopped/disputed. Every minute counts.
2. 2Call 1911, the national line of the DNSC (National Cyber Security Directorate), free from any network. The specialists guide you step by step.
3. 3Report on pnrisc.dnsc.ro, the National Platform for Reporting Cyber Security Incidents.
4. 4File a complaint with the Romanian Police if you lost money or identity data, at the station where you live.
5. 5Keep all the evidence: do not delete SMS messages, emails or conversations; take screenshots of the number, date, time and content.
6. 6Change the passwords of any possibly compromised accounts and turn on two-step authentication.
7. 7If the fraud involves financial products/investments, also notify the ASF (asfromania.ro).

Report even if you did NOT lose money. Every report helps the authorities link cases and issue public alerts that protect other people.

Official numbers and resources